Archives: Featured
- Saturday, December 28, 2019
Consumer Action’s annual report for the fiscal year ending March 31, 2019, records the organization’s efforts, activities, accomplishments and partnerships. It also highlights vital statistics about our work, discloses budget and funding information, highlights community-based organizations in our network, and lists staff and board members. Click here
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- Monday, September 10, 2018
You may encounter a retailer surcharge, or “checkout fee,” when you use your credit card to buy goods and services. A number of states prohibit these fees.
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- Wednesday, April 04, 2018
Visitors to ConsumerServicesGuide.org can easily find the appropriate resources for the issue they need to resolve. A search for an organization name, state and/or keywords will offer matching results. Or, users can browse the database alphabetically, by category, by location or by date (resulting in a list with newest resources at the top). The 44 categories in the directory range from “Attorneys General” to “Workplace Issues.”
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- Wednesday, June 17, 2015
A prepaid card that charges low fees, comes with desirable features and offers strong consumer protections can be a good choice for many consumers. This publication will help you learn how to compare your options and choose the best prepaid card for your needs.
Source: Consumer Action
- Monday, February 10, 2014
(PDF) NEW! This 2-page fact sheet explains the differences between credit, charge, debit, prepaid and gift cards. It can help you choose the best option for every transaction.
Source: Consumer Action
- Thursday, February 21, 2013
Consumer Action surveyed cardholders online to learn what impact the CARD Act has had on credit card users. Overall, respondents reported that credit card companies are treating them the same or better than before the law and that the disclosures mandated by the law have helped them take action to avoid credit card debt.
Source: Consumer Action
- Wednesday, January 23, 2013
Consumer Action offers a brief guide to help consumers understand new and potentially higher costs when they use a credit card at some retailers. A recent court settlement between retailers and the payments industry allows retailers to pass their credit card acceptance costs onto consumers in the form of a new fee. Not all merchants will charge this fee—it’s up to individual business owners.
Source: Consumer Action
- Wednesday, April 25, 2012
Consumer Action took a look at the market for general purpose reloadable prepaid cards—an alternative to credit and debit cards—and collected our findings in a new survey that examines 28 cards from 11 issuers.
Source: Consumer Action
- Monday, February 13, 2012
This training manual, written in question-and-answer format, will help give trainers the background they need to help participants understand how credit cards work and that the way they use credit cards can have an important impact on their overall credit.
Source: Consumer Action
